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Help and Support

We are here to help you with any queries about your Plan, our products and services, or anything you need to know about Foresters Financial.

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Laptop phone icon How to create your online account

Go to foresters.com/activate

You will need:

  • Plan number
  • Your date of birth
  • Your surname
  • Your email address

Popular questions

You can update your address or contact details on MyPlans.

Once logged in, go to the profile icon, where you can update your address and contact details by selecting the pencil icon.

Login to MyPlans

Create MyPlans

To create your MyPlans account, you will need your Plan number.  

If your Plan number is not recognised in MyPlans, you may not be able to create a MyPlans account. Please call or write to us.

You can update your name on MyPlans and send the supporting evidence of this change.  

Once logged in, go to the profile icon, where you will see the pencil icon to update your name.  

Login to MyPlans

Create MyPlans

To create your MyPlans account, you will need your Plan number.  

 

If your Plan number is not recognised in MyPlans, you may not be able to create a MyPlans account. Please call or write to us.

 

For information on locating or accessing a Child Trust Fund, visit:

Under 18: Find out where your Child Trust Fund is >

Over 18: Discover your next steps as a Child Trust Fund owner >

Parents/Legal guardians: Find answers to your questions here

You can create your online MyPlans account, where you can update your details and manage any savings Plans with us.

Creating your online MyPlans account is easy. You will need your Plan number.

Create MyPlans

To create your MyPlans account, you will need your Plan number. 

Need a hand setting up your MyPlans account? Watch our quick and helpful video

If your Plan number is not recognised in MyPlans, you may not be able to create a MyPlans account. Please call or write to us.

 

Contributing is easy, and can be done online at any time.  

Login to MyPlans

Create a MyPlans account

Contributing is easy, and can be done online at any time.  

Make a gift payment online
(you will need the child’s Plan number and date of birth).

Or click here to find out other was to add money.

Find out how to make a claim and what you will need.

Make a claim

A withdrawal can take 5 working days to process. This is to ensure all checks are in place to protect you and your money. Once the withdrawal has been approved, then it can take 3-5 working days to reach your bank account.

If your withdrawal is taking longer than expected please contact us.  

If you have parental responsibility or are aged 16 or over, you can apply to become the Registered Contact for the Child Trust Fund. Please complete the form and return to us at FREEPOST Foresters Financial, Forester Life, 2 Cromwell Avenue, Bromley BR2 9BF.

If there is already a Registered Contact for the CTF, please contact us (open Monday to Friday 8:30am to 5:00pm).

Manage your savings with MyPlans

  • Your savings at your fingertips 24/7

    MyPlans makes it easier to manage your Plan securely online, helping you reach your savings goals.

  • Make contributions in just a few clicks

    It's easy to set up or amend contributions and gift to a child’s Plan at your convenience.

  • Do it yourself

    Keep up to date with the Plan, update your details, access important documents and more.

Watch our video on how to create your MyPlans account

Login to MyPlans    Create an account

 

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Stay safe online

Scammers are getting smarter - but so can you. We’ll show you simple ways to spot scams, protect your information, and keep your money safe.

 

Your financial well-being

The financial wellness of our members and customers is important to us. We’re here to help you manage your money through all of life’s ups and downs.

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Let's talk money

Easy to understand tips, guides and tools to help you feel more in control of your finances.

Contact us

Our UK based customer services team are happy to help, our open hours are Monday to Friday 8:30am to 5:00pm.

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Call us

0333 600 0333

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Write to us

Foresters House, 2 Cromwell Avenue, Bromley, BR2 9BF

Why choose Foresters?

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Highly rated

Our customers and members rate us 4.7 out of 5 for our service

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Trusted

2.4m customers in the UK, US, and Canada, with £5.6bn UK FUM

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Established

Managing family finances and making a positive impact for over 150 years

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We go the extra mile

Financial Advisers, expert investment managers, and exclusive benefits