In the UK billions of pounds are sat in inactive bank accounts, pensions, and investments. Accounts are lost when a financial company loses contact with you, or if you no longer use the account and it has been marked as inactive.
To support our members and their financial wellbeing we are taking active steps to reunite them with their accounts with our carefully selected tracing partners. If you have received a letter from us, see the steps you need to take to be reunited with your account.
At Foresters, we specialise in supporting customers like you to make financial decisions. That's why, for nearly 150 years, we've been trusted by over 2.5 million customers and family members to take care of their finances.
To update your address, you will need to provide the following via post:
These should be sent to FREEPOST Foresters Financial, Foresters House, 2 Cromwell Avenue, Bromley BR2 9BF
If you have any questions, you can talk to our friendly UK based Customer Services team. Call us on 0333 600 0333. Our line is open Monday through Friday, 8:30am to 5:00pm.
You can talk to a member of our team on the phone. They will still need to you send us a proof of address so we can correct your customer record.
There are many reasons a letter may not have been delivered to you. If it was returned to us without explanation or with a note saying you are no longer at the address, a note will have been made on your customer record.
No, Foresters Financial will not charge you to update your details or access your account.
You do not need to pay anyone to find or access your old accounts. Be cautious of providing your details to organisations claiming to help you trace lost accounts for a fee.
We only share the information needed to help match you with your savings plan, and any data shared with our partners is handled securely and in full compliance with UK General Data Protection Regulations (UK GDPR). For more information on how we collect and use data, please visit our Privacy Policy.
The Tracing Group
The Tracing Group help financial organisations trace gone-away customers who have relocated.
Capita
Capita help to trace relocated customers and identify current contact information.
