In the event of a Canada Post labour disruption, the mailing of information regarding your insurance policy may be delayed. To ensure that your policy remains in good standing, you can set up pre-authorized debits for your premium payments by downloading and submitting a Pre-authorized Chequing Form. You can also pay your premiums via online payment through your bank account.
Use this form to 1) Designate a charity organization to receive the Charitable Benefit payable under the Policy or 2) Change such prior designation.
The Charitable Benefit is only offered on certain Policies. Only use this form on Policies which have this benefit.
Effective July 1, 2017 Canadian financial institutions are required to obtain a Declaration of Tax Residence from certain account holders of products with a cash value.
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Foresters Financial is then required by law to provide the Canada Revenue Agency with certain account information for applicable accounts including where the holder is a tax resident of a jurisdiction outside of Canada and is not otherwise exempt from reporting. The goal of this process, referred to as the Common Reporting Standard is to reduce tax evasion and improve tax compliance around the world. Canada is one of many participating countries.
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You can choose one of the following dates; 1st, 8th, 15th, and 22nd
Use this form to create or modify a loan repayment plan on your Policy
Use this form to request a single name change for indivduals only. This form is not to be used for corporations.
Use this form to surrender your Policy
Please complete this form in full to ensure its processed without delay.
Members can request changes to their contact information and address, correct a Date of Birth, request a duplicate certificate, or add a child to an existing rider using this form.
Use this form to request a loan from your Policy
Please complete this form in full to ensure its processed without delay.
Use this form to request a reinstatement of your policy. This form will be accepted if received within 30 days from the lapse date.
Use this form to set up Pre-Authorized debit transition or to change your existing banking information.
Transfer of Assignee
Use this form to add, transfer or release an assignee to a policy. Primarily used for Funeral Policies.
How are claims paid?
Once a claim has been approved for payment, any benefit owed will be paid by check and mailed to the beneficiary's address provided on the claimant's statement.
How do I change my Beneficiary?
To change your Beneficiary, please access the Change of Beneficiary form under the Forms tab on this page. This form can be mailed or faxed back to us. For your convenience, our contact information can be found at the bottom of this page.
How do I obtain a certified death certificate?
Most funeral homes will help the family of the deceased obtain a certified death certificate. You can also obtain this document from the Vital Records Division in the state of the deceased.
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Certified death certificates have either a raised seal or a multicolored signature seal from the county, city or state that issued the certificate. In addition, the original death certificate should contain the signature of an appropriate officer of the county, city or province.
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How do I submit a life insurance claim
A Claims Administrator will ask for certain information that will help get your claim started. For example, they will need the name of the decedent, the contact information of the person where forms are being sent. We will also ask for the date of death of the decedent, along with the cause and manner of death, if available.
The claim form packet will then be emailed or sent to the contact’s address within two business days of notification of the death. Claim forms are also available on our website and can be downloaded and submitted directly to Foresters.
If the primary beneficiary is deceased are there additional requirements to make a claim
If the primary beneficiary is deceased, we will need a certified death certificate for any designated beneficiary that predeceased the insured.
What Information do I need to submit a claim
To submit a claim, the beneficiary needs to complete a claimant’s statement and provide a certified death certificate.
What does Irrevocable Beneficiary mean
An Irrevocable Beneficiary means the beneficiary designated needs to be aware of all changes made on the certificate and without their signature no changes will be made. It is a very serious decision to give a beneficiary this status.
What does Revocable Beneficiary mean
A revocable beneficiary means that the member is free to change the beneficiary designation at any time.
What happens if the beneficiary is a trust?
When the beneficiary is a trust, the Trustee should complete the claimant’s statement, the medical authorization if applicable, and a provide copy of the trust agreement. In addition, the Trustee should supply a statement advising the Trust named as the beneficiary is still in full force and effect.
What is a Beneficiary
A Beneficiary is the person(s) or entity who has been designated to receive the life insurance proceeds upon the death of the insured person.
What is a claimant's statement
A claimant's statement contains two sections; one section is for information about the deceased and the other section is for medical information (used for contestable claims).
What is a contestable claim
A claim is considered contestable when the insured’s death occurs within two years of the issue or effective date of contract or reinstatement date. A material misrepresentation, or untrue declaration, or failure to disclose all material facts, may result in loss of coverage or cancellation of the insurance contract.
What is a contingent beneficiary
A contingent beneficiary is the person or party who has been designated to receive the life insurance policy proceeds if the primary beneficiary should die before the person whose life is insured.
What is an incontestable claim?
A claim is considered incontestable when the insured's death occurs two years or more after the issue or effective date of contract or reinstatement date.
Why do I need to appoint a percentage to my Beneficiaries?
Providing a percentage to your Beneficiary designation provides us with clear direction on how the funds from your life insurance policy should be paid upon a claim. If you have multiple Beneficiaries, the percentage should total 100%.
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Primary Beneficiaries
Samantha Tom, sister - 50%
Jennifer Tom, niece - 50%
Samantha Tom, sister - 50%
Jennifer Tom, niece - 50%
Contingent Beneficiaries
Jonathan Frank, brother - 25%
Jaxon Frank, nephew - 50%
James Frank, brother - 25%
Jonathan Frank, brother - 25%
Jaxon Frank, nephew - 50%
James Frank, brother - 25%
Can I select a specific date for my pre-authorized payment to be drafted?
You can choose any day between the 1st and 28th for a pre-authorized payment.
Can I take a withdrawal from my insurance certificate?
Depending on the type of certificate you may be able to withdrawal cash value from your certificate in the form of a loan or partial surrender. To determine your elibility, please contact our Service Center at 1 800 828 1540.
Foresters Life - Can I select a specific date for my pre-authorized payment to be drafted?
You can choose one of the following dates, 1st, 8th, 15th, and 22nd
How do I change my banking information?
To change your banking information, email, fax or mail a completed and signed pre-authorized checking (PAC form) to Foresters Financial. Our contact information can be found at the bottom of this page.
If I have already authorized Foresters Financial to take first premiums on my application
We need delivery receipts whenever a change is made to the original policy. We request your authorization to take the premium payments again, just to ensure you agree with the change.
If I would liek to start direct billing what frequency is available
You can select direct billing on a quarterly, semi-annual or annual basis.
Is there a fee for taking a partial surrender
Yes, there is a fee of $25.00.
What is a loan
You can borrow from your cash value in the form of a loan with the intent to repay it.
What is a partial surrender?
A partial surrender involves permanently withdrawing a portion of the policy’s available case value while keeping the coverage in force.
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Unlike a loan, the withdrawn values do not have to be repaid. To determine your eligibility, please contact our Service Center at 1 800 828 1540
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What is the interest rate you charge on loans?
Depending on the type of certificate you hold, the interest rate may vary. To determine your rate and eligibility, please contact our Service Center at 1 800 828 1540.
When will I receive my billing notice?
Billing notices are mailed one month prior to your due date.
Why was there a delay taking funds from my account?
If your draft date falls on a weekend, then the funds will be taken out on the next business day.
Can I select a specific date for my pre-authorized payment to be drafted?
You can choose any day between the 1st and 28th for a pre-authorized payment.
Can I set up a Power of Attorney Guardianship?
You can submit the Power of Attorney/Guardianship paperwork along with a letter of direction to the attention of Policy Administration. These documents can be mailed or faxed. For your convenience, our contact information can be found at the bottom of this page.
Can I take a withdrawal from my insurance certificate?
Depending on the type of certificate you may be able to withdrawal cash value from your certificate in the form of a loan or partial surrender. To determine your elibility, please contact our Service Center at 1 800 828 1540.
How are fraternal benefit societies organized?
Fraternal benefit societies are organized into a system of lodges or branches. Through their branches, members have input into decisions that impact their branch and the whole organization. They can also participate in the election of the Board of Directors through the fraternal representative form of government.
How are fraternal benefit societies regulated?
As a Canadian-based fraternal benefits society, Foresters is regulated for solvency by the Canadian federal regulator, Office of the Superintendent of Financial Institutions (OSFI). Foresters is also regulated for solvency in the US through its state of entry, New York.
How are the members of Foresters Financial organized?
Foresters members have a three-tiered form of representative government.
Read more Branches: You become part of a Branch when you become a member. Members can participate in the elections of Branch Councilors who in turn elect the Branch President and Vice President.Regional Assembly: Branches belong to a Regional Assembly which is organized geographically. All Branch Councilors are members of the Regional Assembly to which their Branch belongs. The Regional Assembly elects the Regional Council and Regional President.
International Assembly: The International Assembly meets every four years to elect the Board of Directors, which is responsible for overseeing the business and fraternal affairs of Foresters. The Assembly also elects the International Fraternal President and the International Fraternal Vice President
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How can I cancel a certificate that was just issued to me?
To cancel a certificate, you need to return the contract package to Foresters Financial or provide a signed request to cancel within 10 days of receipt of contract.
How can I cancel my certificate?
To cancel your certificate, the Surrender Form must be completed and returned to the attention of Policy Administration. For your convenience, the Surrender form can be found under the Forms tab on this page.
How can I get a summary of my MIB report?
You may contact the MIB Information Office at: MIB Information Office, 330 University Avenue, Toronto, Ontario, M5G 1R7, or phone 416-597-0590.
How do I change my Agent?
To change your Agent on record, we suggest that you contact our Service Center at 1 800 828 1540. One of our Service Center Representatives will be able to assist you with these changes.
How do I change my Beneficiary?
To change your Beneficiary, please access the Change of Beneficiary form under the Forms tab on this page. This form can be mailed or faxed back to us. For your convenience, our contact information can be found at the bottom of this page.
How do I connect with an Agent?
To determine who your Agent is, you can refer to your original contract for their contact information. If this information is not available, please contact our Service Center at 1 800 828 1540. If you do not have a certificate with Foresters, the button at the top of this page will assist you in finding one.
How do I make changes to my existing certificate?
Some changes require Agent/Advisor interaction. To determine if the changes you are looking to make require a Foresters Agent/Advisor, please contact our Service Center at 1 800 828 1540.
How do I purchase a Foresters Financial life insurance product?
Foresters Financial™ life insurance and annuity products are available through our network of independent advisors.
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If you have an insurance agent, simply ask about Foresters products. If you do not have an advisor, contact us and we would be happy to introduce you to someone in your area.
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How do I reset my password
Visit the Login page and click Forgot my password. A temporary password will be sent to your email address of record. Return to the Login page and enter the temporary password. You will then be prompted to change your password to a new password of your choice.
How do fraternal benefit societies operate?
In addition to sharing a common bond, fraternal benefit societies:
Read more- Operate on a not-for-profit basis which means profits can be used towards fulfilling their common bond
- Have a representative form of government with a Board of Directors that is elected by members
- Provide life insurance and annuity benefits to their members as part of their purpose
How long does it take for Foresters Financial to receive mail
Although it varies depending on the sender's location, regular post office mailing is 7 to 10 business days.
I am currently on a waitlist for an event, when will you notify me that I have been added to the attendee list
I am the Owner of the certificate and I am not able to register my child to MyForesters
In order to access MyForesters you must be a member with an in force certificate and be 18 years of age or older.
Benefits do not extend to parents and legal guardians of a junior member of Foresters
If the primary beneficiary is deceased are there additional requirements to make a claim
If the primary beneficiary is deceased, we will need a certified death certificate for any designated beneficiary that predeceased the insured.
Is there a fee for taking a partial surrender
Yes, there is a fee of $25.00.
My application was just submitted how long does it take to approve
The time frame varies based on the requirements needed. Most applications are processed within 1-3 weeks.
What are the steps involved in buying life insurance
There are three main steps involved in buying life insurance.
What do I need to register to MyForesters
You will need your certificate number, email address, date of birth and your name as it appears on your certificate.
What does Irrevocable Beneficiary mean
An Irrevocable Beneficiary means the beneficiary designated needs to be aware of all changes made on the certificate and without their signature no changes will be made. It is a very serious decision to give a beneficiary this status.
What does Revocable Beneficiary mean
A revocable beneficiary means that the member is free to change the beneficiary designation at any time.
What happens if the beneficiary is a trust?
When the beneficiary is a trust, the Trustee should complete the claimant’s statement, the medical authorization if applicable, and a provide copy of the trust agreement. In addition, the Trustee should supply a statement advising the Trust named as the beneficiary is still in full force and effect.
What happens if the beneficiary is an estate
When the beneficiary is an estate, the court-appointed executor should complete the claimant's statement, the medical authorization if applicable, and provide a copy of the court papers appointing the individual as the executor of the estate.
What is Foresters membership?
At Foresters Financial we’re proud to help everyday families achieve long-term financial health and security. But we’re so much more than an international financial services provider.
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Through our heritage as a fraternal benefit society, we provide over one million members with access to valuable member benefits and an opportunity to give back through volunteering opportunities that directly affect local communities.
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What is a Beneficiary
A Beneficiary is the person(s) or entity who has been designated to receive the life insurance proceeds upon the death of the insured person.
What is a contingent beneficiary
A contingent beneficiary is the person or party who has been designated to receive the life insurance policy proceeds if the primary beneficiary should die before the person whose life is insured.
What is a fraternal benefit society
A fraternal benefit society is a not-for-profit organization that unites individuals with a common bond and provides mutual aid programs for the benefit of its members and the broader community.
What is a loan
You can borrow from your cash value in the form of a loan with the intent to repay it.
What is a partial surrender?
A partial surrender involves permanently withdrawing a portion of the policy’s available case value while keeping the coverage in force.
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Unlike a loan, the withdrawn values do not have to be repaid. To determine your eligibility, please contact our Service Center at 1 800 828 1540
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What is an Assignment
A life insurance assignment allows the Owner to transfer the ownership rights of the certificate to a third party. Transferring the rights to the certificate will allow the third party to make decisions regarding the coverage, beneficiaries and investment options.
What is the interest rate you charge on loans?
Depending on the type of certificate you hold, the interest rate may vary. To determine your rate and eligibility, please contact our Service Center at 1 800 828 1540.
When will my first draft take place?
Premiums will draft once the policy/certificate is issued or settled.
Read more- If the case has any amendments at issue, we will not draft the premium until completed settling documents are received
- If the case is issued as applied for, together with the banking information received with the application and authorization to draft the premium, we will draft the initial premium at the time of issue.
Where can I find information about my benefits?
To find out about your benefits as well as upcoming events in your area, sign up or log in to MyForesters.com or call 1 800 828 1540.
Where do I find the prices for your life insurance products? How much are they?
The cost of life insurance payments depends on many factors including the amount of coverage you want, your age, financial situation, and other lifestyle factors.
Who are Foresters Members?
In Canada, Foresters members are anyone insured under a life or health insurance policy issued by The Independent Order of Foresters, or insured under a life insurance policy issued by Foresters Life Insurance Company after April 1, 2008. To find out more about becoming a member talk to your life insurance agent.
Who can gain access to my certificate?
If you are the owner of your certificate, both you and your writing Agent have access to obtain information on your certificate. If you are the owner and payer are different than the insured, the owner, insured, payer and writing Agent have access to information on your certificate.
Why do I need to appoint a percentage to my Beneficiaries?
Providing a percentage to your Beneficiary designation provides us with clear direction on how the funds from your life insurance policy should be paid upon a claim. If you have multiple Beneficiaries, the percentage should total 100%.
Read more
Primary Beneficiaries
Samantha Tom, sister - 50%
Jennifer Tom, niece - 50%
Samantha Tom, sister - 50%
Jennifer Tom, niece - 50%
Contingent Beneficiaries
Jonathan Frank, brother - 25%
Jaxon Frank, nephew - 50%
James Frank, brother - 25%
Jonathan Frank, brother - 25%
Jaxon Frank, nephew - 50%
James Frank, brother - 25%
Getting in touch with us
You can reach us at1 800 828 1540
clientservice@foresters.com
Hours of operation are 9 a.m. to 5 p.m. ET, Monday to Friday.
Our toll-free fax number is 1 877 329 4631
789 Don Mills Road, Toronto, ON, M3C 1T9
Although it varies depending on the sender’s location,
regular post office mailing is 7 to 10 business days.