Role:                           Data Entry Administrator (1 year Contract)

Reference:                #21-12

Location:                   Mississauga

Reports to:                Team Lead, New Business and Mail Processing

Posting Period:        February 13 - 24, 2012

Purpose of the Role

Key Responsibilities:

• Enter hand written application data in various databases and verify that it meets established standards and ensuring data quality and data integrity is achieved
• Detect omitted, duplicated or incorrect data prior to input and take necessary actions to correct it
• Investigate data integrity issues using available tools and collaborating with other departments and brokers
• Ensure data integrity and data quality by developing working relationships with key stakeholders and providing education on data standards and established processes and procedures
• Communicate with internal and external stakeholders by telephone and email to fulfill missing and incorrect requirements
• Contribute to the success of the team by assisting in the achievement of service levels
• Assist Manager in creating reports for Quality Control purposes
• Back up Mailroom functions during sickness, vacation or work breaks while maintaining regular service standards.
• Testing program changes under development region and then in production environment after implementation

Key Qualifications/Competencies:

• Minimum one year in a data entry position
• Excellent verbal and written communication skills; Bilingual French preferred
• A good understanding of the business processes associated with insurance and financial services; insurance experience preferred
• High attention to detail and keyboarding accuracy (45-50+ wpm)
• Ability to decipher challenging handwriting
• Strong problem solving skills
• Comfortable working within tight deadlines
• Self starter, highly motivated to always meet or exceed data quality and data integrity standards
• Strong computer skills, especially MS Excel, outlook and other programs
• High school diploma.