| ForestersTM takes
seriously its obligation to conduct business in a legal and ethical manner.
This ranges from protecting our customers from increased costs associated
with fraudulent activities to conducting ourselves in a manner that enhances
public trust and confidence in Foresters and the financial services
industry.
No company is immune from the risk of unethical conduct or fraudulent
activity. It is our responsibility to take appropriate action when these
situations are suspected or may occur. Our organization does not tolerate,
and will take action against unethical conduct or fraud, whether perpetrated
by employees, vendors or others. Areas of concern include:
- Ethics and Compliance issues – includes breaches of Foresters Code of
Ethics or Volunteer Code of Ethics, conflicts of interest,
misrepresentation, money laundering, bribery, privacy concerns, misconduct
- Fraud – includes theft, forgery, embezzlement, identity theft, misuse
of Foresters assets, falsification of financial and other records or
reports
Foresters Reporting Options
If you are a certificate holder and have concerns about how your
certificate is being serviced, please contact
Foresters Member Service Center
at 1 800 828 1540.
Suspected unethical or fraudulent activity may be reported using
Foresters normal channels and by identifying yourself in order to facilitate
any investigation. Foresters has a longstanding policy of protecting those
who report suspected unethical or fraudulent activity in good faith from
retaliation. Please contact one of the following:
- A Human Resources representative at Foresters House, Toronto
- 416 429 3000, extension 4247, and ask for a Human Resources
Consultant or Manager, or
- toll free at 1 888 683 7393, or
- electronic mail at humanresources@foresters.com
- A member of the Law, Compliance, or Internal Audit departments within Foresters House, Toronto
- 416 429 3000, ask for a representative of any of the above-named departments
- A member of the Board of Directors or a Chairman/Chairwoman of a
specific Board Committee (for example, the Chairman of the Conduct Review
and Governance Committee or the Chairman of the Inspection and Audit
Committee) 416 429 3000, ask for the General Counsel and Executive
Secretary, extension 4465
Independent Reporting Service
If you are uncertain or uncomfortable about addressing your concerns
through normal channels, Foresters has retained Global Compliance Services
to provide an independent and anonymous forum for individuals to report
instances of unethical conduct or fraudulent activity relating to Foresters
worldwide operations.
Please contact Global Compliance Services:
- Toll free in North America at 1 877 201 9201
Toll free in the U.K. dial 0 800 89 0011 or 0 500 89 0011 then a recorded message will prompt you to dial the rest of the number 877 201 9201
- Complete a report form (use this link
Global Compliance Services)
- Write to Foresters c/o AlertLine Anonymous, 13950 Ballantyne
Corporate Place, Suite 300, Charlotte, NC, 28277.
|